Did you know?You can right-click a reply Aiva got wrong to correct it. Write the right answer once, and the change is drafted for you to apply.
Did you know?Operator can work for you on a schedule. Ask once, and every week it reviews your conversations and reports back with what it found.Did you know?Your team can reply in its own language. Customer messages arrive translated, and replies are sent in the customer’s language.Did you know?You can drop an article into a reply in two clicks. A public article goes in as a link, an internal one as its text.Did you know?Your website can control the Webchat. With the SDK, open it from your own buttons and pass the signed-in customer, so your team knows who is writing.Did you know?Press Ctrl K on any page to find a conversation, a contact or an article.
